Customer Testimonials Kansas City

Our Packaging, Crating & Shipping Testimonials

"I just wanted to follow up on the pickup today. First of all, thank you so much. Your team was polite, pleasant to work with, flexible and efficient. From the first time I sent you a quote request till now, we have been nothing but impressed. In our line of work it is rare to work with a vendor like you all. Please give my thanks to everyone on the crew."

John K.
Superior Moving & Storage


"Roy, you and your company provided a wonderful tour and introduction to our members of your services and went above and beyond with the C&F Jenga game you gave away to one of the attendees.  Very impressive event—thank you again!"

Linda


-Vivian Faulkner with Tall Poppy Productions commenting on the crating & transportation of her stained glass panels:

“It was my first experience with Craters & Freighters, and it was important that they knew what they were doing. Breakage was not an option. They were friendly, professional, on-time, and had a ‘can-do’ attitude handling everything with ease.”


-“To crate, ship and handle several large and valuable art pieces, we have enlisted Craters & Freighters for their services. Their services are so comprehensive, professional with a personal touch, I am reluctant to go anywhere else for our special art-handling needs.” – April P. w/ Grand Arts


Dear Craters & Freighters:

I recently faced the challenge of consigning an important and very fragile oil painting for shipment to a collector in San Francisco. After receiving a recommendation from Sherry Leedy, I decided to go with Craters & Freighters.

The collector in San Francisco called me as soon as the painting arrived, and told me that he was very impressed with the delivery service I chose. He remarked that the painting was extremely well insulated. He noticed that the crate was constructed with quality lumber, that it was shipped on a skid-and that damage to the painting seemed impossible. He also remarked that the employee who delivered the painting was extremely helpful and courteous in the transaction, and took extra time to explain how to open the crate. From that point in our conversation it was hard to get him to talk about anything other than how great the shipping and delivery were.

This quality of service contrasts sharply with a previous delivery by another private courier to this same collector, who left an expensive painting lying outside on his front lawn. Needless to say, Craters & Freighters will be receiving my business in the future. Thank you for representing me well to my client and handling this sensitive matter with care.

D. Hancock” – David C Hancock Fine Art

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